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Articles on:Help and assistance
Need help? Problems with your ticket(s)?

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  • Adam & Eve Singles Event
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  • Is there customer service available if I have issues?
    Yes! If you need help, reach out to customer support via email: contact@nightlifeticket.nl or phone number: +31 06 262 410 82.Popular
  • Can I get a refund if I change my plans?
    Generally, tickets are non-refundable; however, if you have selected insurance within the “extras” section, which is one of the last steps when booking your Amsterdam Nightlife Ticket, you can contact customer service for a refund. If you didn’t, you can contact hello@nightlifeticket.nl with why you requested a refund, and we will get back to you within 24 hours.Popular
  • Why won’t they let me in?
    Clubs and locations reserve the right to refuse admittance if you are not properly dressed or in case of indecent behavior. Also, when you are planning to go with a big group (bouncers do not always let people in that are in a large group with only guys, without girls.) or if you are too drunk or stoned. Please behave when waiting in line.Popular
  • What should I do if I lose access to my digital ticket?
    No worries. Check your spam folders first for the ticket or contact customer support for help: contact@nightlifeticket.nl or use phone number: +31 6 262 410 82Some readers
  • I entered the wrong email during booking, what shall I do now?
    No worries! Just send us the correct email and your booking info at hello@nightlifeticket.nl and we’ll resend your tickets to the right address.Few readers
  • I made a mistake while booking...
    ... how can I change the date? ... how can I change the special event? ... how can I change the name?Few readers
  • How do I know if my payment went through?
    You’ll get a confirmation email right after your payment is complete. Didn’t get one? Double-check your spam folder or reach out to us at hello@nightlifeticket.nl just to be sure!Few readers
  • How long does it take to get a reply from support?
    We usually respond within 24 hours! If it’s a weekend or a busy day, it might take a little longer — but we’ll get back to you as soon as we can. If you have any questions, contact customer support for help: contact@nightlifeticket.nl or use phone number: +31 06 262 410 82Few readers
  • Can I contact someone if I have a problem at a club?
    Yes! If anything comes up while you're out, feel free to message us at hello@nightlifeticket.nl . While we don’t have staff inside the clubs, we’ll do our best to help you out quickly.Few readers

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